Delete your account

Last updated: 11 October 2026

You can delete your Daptly account and its data at any time, in the app or by email. This page applies to the app on iOS and Android.

1. Delete in the app

1. Open Daptly and sign in.
2. Open the Profile tab, which holds the settings.
3. Tap Delete account at the bottom of the screen.
4. Read what is deleted, tick I understand that this cannot be undone, and tap Delete my account.

The deletion happens immediately. The app then signs you out.

2. Delete by email

If you cannot open the app, email privacy@daptly.ai from the address you signed in with, and ask us to delete your account. We delete it without undue delay, and at the latest within one month (Art. 12(3) GDPR).

3. Cancel your subscription first

Deleting your account does not cancel a Daptly Premium subscription. Apple and Google manage subscriptions, and only you can cancel one. Cancel it before or after you delete your account, or the store continues to charge you:

• iPhone and iPad: App Store subscriptions.
• Android: Google Play subscriptions.

4. What is deleted

• Your account: email address, name and sign-in.
• Your setup answers and your plan, with every plan change.
• Your logs: meals, training sessions, saved sessions and weigh-ins.
• Your coach messages and your voice-logging records.
• Your subscription status in our database, and your customer record at our subscription provider, RevenueCat.

5. What is kept

• Purchase records, for as long as tax law requires (in Germany up to 10 years). They identify the purchase by a random account number and hold no email address, name, meals, weights or messages.
• Analytics events for up to 24 months, as our privacy policy says. They hold no health data.

6. Questions

Email privacy@daptly.ai. Our privacy policy describes all your rights.